Prélèvement non autorisé

Pas nécessairement piratée, comme les interventions du site en réponse sur : https://fr.trustpilot.com/review/paddle.com l'indiquent c'est un revendeur de logiciels. On peut quand on n'y prend garde se retrouver abonné pour un antivirus, un VPN ... s'en dépêtrer reste compliqué.

Réponse : Paddle

21 juil. 2022

Hi Midou,

I am so sorry to learn that you experienced an unexpected charge. Paddle is a software reseller. We help companies around the world sell their products, which is why we are referenced on your billing statement.

I have not been able to locate your order with the email address you have specified, did you use another email address for the order? So that we can assist you, please reach out to paddle support at help@paddle.com.

Thank you,

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Réponse : Paddle

29 juin 2022

Hi Gilles,

I am sorry, I can only respond in English and have used a system-generated translation to understand your concern. I apologize for any misunderstanding here.

Paddle is a software reseller. We help companies around the world sell their products, which is why we are referenced on your billing statement.

Thank you for providing your order number. I was able to find a charged for IMobie, which was a renewal for a 3 month subscription taken out in March 2022. This order has been cancelled and the charge refunded. Please allow up to 5 business days for the funds to appear back to your credit card.

Please reach out to our 24/7 support bot at help@paddle.com if you need further assistance.

Kind regards,